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Refund Policy
Last Updated: 17th November 2023
Thank you for shopping at BuyTHCGummies.com. We appreciate the trust you place in us and want to ensure you are satisfied with your purchase. If you have any concerns or issues, please review our refund policy below.
1. Returns
1.1 Damaged or Defective Products
If you receive a product that is damaged or defective, please contact our customer service team within 7 days of receiving your order. We will provide you with instructions on returning the item and, upon verification, will offer a replacement or a full refund, including shipping costs.
1.2 Unopened and Unused Products
We accept returns for unopened and unused products within 30 days of the original purchase date. To initiate a return, please contact our customer service team. You will be responsible for the return shipping costs, and once the returned items are received and inspected, we will process a refund for the cost of the product.
2. Refunds
2.1 Processing Time
Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
2.2 Non-Refundable Items
Certain items are non-refundable, including:
- Opened or used products
- Products with tampered packaging
- Gift cards
3. Cancellations
3.1 Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process a full refund. If the order has already been shipped, you will need to follow the return process outlined in Section 1.
4. Contact Us
If you have any questions about our refund policy, please contact our customer service team at [customer service email] or [customer service phone number].
We reserve the right to update or modify this refund policy at any time without prior notice. Please check this page periodically for any changes.
Thank you for choosing BuyTHCGummies.com.
